Frequently Asked Questions > Home Concierge > Why can't I just look in the Yellow Pages?
Well, you can. But what do you know about the people who are listed there? Are they good? Some of them may be. But sadly there are also plenty of dishonest and inept people around. It isn’t uncommon for customers to be given an appealingly low bid that results in a poor (or unfinished) job and the disappearance of the service person or contractor. It’s no fun being left high and dry with no recourse. Clearly not everyone out there is dishonest. But this can be very unfamiliar territory; having to go into a project with your fingers crossed is hardly encouraging.
CHORE Masters removes the guesswork by working with only the best. And if remediation were to become needed for some reason, we would provide it. In a sense, “recourse” is part of what we are: your guarantee. With CHORE Masters, you will never reach the end of a project unsatisfied.
(Peer-to-peer websites are another tool people use to search for help with a project. With such sites customer reviews are helpful, but you have to pay a fee for access to the information. With CHORE Masters, your membership connects you to already-vetted service providers, plus you benefit from all the other services your membership offers, including a guarantee of any work that takes place. The CHORE Masters guarantee is not available to you when you hire someone directly.)

